Salesforce Business Application Analyst
About The Position
The MIS team works with business stakeholders to manage, develop and support solutions to better improve Aqua’s systems and business process flows.
Members of the team are an integral part of the company project’s full lifecycle and are responsible for the design, configuration, development and deployment of enterprise level, mission critical systems.
What you will be doing:
- Work closely with stakeholders worldwide to evaluate, design and implement solutions and processes.
- Gather requirements and serve as a focal point for consolidating requests and needs from different parts of the company.
- Support existing implementations and help with troubleshooting and resolving issues.
- Implement solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.
- Participate and contribute through all project milestones including design, configuration, development, and rollout.
- Assist in scaling the business for hyper-growth.
- Manage change management - communication, training, and documentation.
Requirements
- 1 year of experience in designing and implementing Salesforce-based solutions including cross department processes.
- Experience with SFDC Sales, CPQ and Service Cloud implementations s an advantage
- B.Sc. in Information Systems, Industrial Engineering or similar.
- Salesforce CPQ experience is a big advantage.
- Service Cloud experience is an advantage.
- Salesforce development experience is an advantage.
- APEX experience is an advantage.
- Knowledge in systems such as NetSuit is an advantage
- Knowledge as an admin for support\CSM\Marketing systems is an advantage
- Knowledge in integration and automations tools such as PowerAutomate\Workato is an advantage.
Skills
- Team player.
- Autodidact and independent.
- Self-motivated and driven.
- Strong technical understanding.
- Excellent communication skills in English.
